Network integration

Article (4)

How to make sure your network is ready for unified comms
Learn how to ensure your network is ready for multiple voice and video streams to deliver a great unified comms experience.
MPLS implementation gotchas
Eliminate network latency, without locking into an SLA with a bad service provider, by controlling and implementing multiprotocol label switching (MPLS).
VoIP convergence: Managing staffing issues
Companies making the transition to IP telephony must find a way to converge their voice and data networks -- and the employees who work on them.
Column: VoIP applications fuel the next wave of VoIP innovation
The first phase of VoIP is nearing the end and corporations will soon find a variety of third-party desktop applications that run on VoIP. Has VoIP improved the day-to-day for end users? Unfortunately, the majority of end users treat IP phones like traditional ones -- they make calls and check voice mail. Only the most technically advanced users have ventured into things like unified messaging. Zeus Kerravala has some recommendations to consider before making the transition to the next stage of VoIP.

General Content (1)

Comparing VoIP vendors
For many companies, the tough decision isn't whether to use IP telephony or not -- it's which vendor to choose. We've collected some of Carrie Higbie's tips and tricks for vendor selection, garnered from her "Ask-the-Expert" section. Carrie regularly answers your questions on the topic of "Preparing your network for VoIP." We've included links to her answers about comparing VoIP vendors for further information.

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