Integrating hybrid systems

Article (2)

VoIP convergence: Managing staffing issues
Companies making the transition to IP telephony must find a way to converge their voice and data networks -- and the employees who work on them.
Managing converged networks: The next challenge
Enterprises are well-versed managing separate voice and data infrastructures, but they do not have the tools and training necessary to manage SIP-based VoIP and multimedia applications. To take advantage of this technology, a new breed of IP expert must be trained to architect, implement and troubleshoot the converged IT environment at the session layer.

General Content (1)

Comparing VoIP vendors
For many companies, the tough decision isn't whether to use IP telephony or not -- it's which vendor to choose. We've collected some of Carrie Higbie's tips and tricks for vendor selection, garnered from her "Ask-the-Expert" section. Carrie regularly answers your questions on the topic of "Preparing your network for VoIP." We've included links to her answers about comparing VoIP vendors for further information.

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