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SIP is the primary protocol that's used by most VoIP and UC products. This tip will explain how the SIP protocol works.

There are a whole host of VoIP codecs. Learn which one best suits you and your situation in our guide.

Read about deploying ISA Server 2006 as a firewall to secure, authenticate and encrypt ActiveSync synchronisation with Exchange 2003 or 2007 mobile devices.

The bandwidth needed for VoIP depends on compression technology, packet overhead and the protocol used. Learn how to figure out what bandwidth you'll need.

Learn how to prepare your production network for a Live Communications Server deployment, including DNS requirements.

This chapter excerpt provides an understanding of mobile video conferencing technology, standards and applications.

Implementation of unified communications as a part of your organization's strategy to increase productivity can be made easier by answering a few questions.

Learn how Web conferencing systems are designed, how they work and whether they will work for your organisation.

We review the features required and recommended for prospect education events, product demonstrations and web collaboration applications of web conferencing.

In this tip, Brien Posey details the steps you can take to protect your organisation from security problems when implementing an instant messaging system.

To create a UC strategy, you must first understand your current business processes and incorporate your business partners into the strategy.

Defining the nine elements of voice quality and Mean Opinion Score (MOS), the standard numeric value used to measure and report on voice quality.

Making the move to unified communications is an intricate five-step process that requires a solid foundation.

RF interfering with VoIP on your WLAN? Spectrum analysers can help root out the problem.

Three tips to building a UC strategy from Burton Group senior analyst Mark Cortner and Zeus Kerravala, senior vice president with Yankee Group.

Quality of Service (QoS) technologies can be quite confusing between technical complexities and marketing jargon. In this tip, find out what voice managers need to know about QoS as it relates to VoIP.

Video on demand (VoD), in at least some of its potential service models, is perhaps the most challenging of all network applications. Implementation of VoD should be should be undertaken in three particular steps.

Fixed mobile convergence (FMC), the convergence of wired and wireless technologies into a single solution, is explained in this tip.

BT's SDK takes the complexity out of VoIP application development.

IMS (IP Multimedia Subsystem) is an emerging architectural framework, based on SIP and IP, for offering multimedia and VoIP services, as well as fixed mobile convergence. This tip explains exactly what the architecture behind IMS.