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Troubleshooting top issues in IP telephony

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Virtualized SBCs lower cost of SIP trunking but lack scale

A virtualized session border controller (SBC) for the Avaya Aura platform reduces the costs of SIP trunking and eases management for small to midsized deployments, but large implementations will probably need to stick with dedicated hardware appliances.

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UC pros lukewarm to social media plug-ins for collaboration platforms

Unified communications (UC) professionals aren't yet sold on the recent push from vendors to use social media plug-ins that embed consumer social networking feeds into UC and collaboration platforms.

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Value of tablet computers in mobile UC strategy remains uncertain

Some unified communications professionals are skeptical about how tablet computers fit into an enterprise's mobile UC strategy.

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Top 10 books: Best-selling IP telephony and UC titles

This top 10 list of best-selling IP telephony and unified communications (UC) books includes such hot topics as SIP and SIP trunking, cloud computing, PBXs and IP telephony and is based on sales from VoiceCon 2010.

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How do I resolve a "presence unknown" display issue when trying to build an OCS Access Edge?

Integration and collaboration expert Hugh Marlor explains how to avoid the Windows 2008 issue of encountering a "presence unknown" display when trying to build an OCS Access Edge. (179 char.)

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When SIP trunks fail: Disaster recovery for SIP trunking

When your SIP trunks fail, do you have a disaster recovery plan for SIP trunking to support troubleshooting and resolution of SIP trunk failures, or are you solely dependent on what the carriers and/or ITSPs tell you?

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